Privacy Statement
Comfort Floors bvba, located at Oeyvaersbosch 19 Aartselaar 2630, is responsible for the processing of personal data as reflected in this privacy statement.
Contact details:
Aartselaar 2630 Oeyvaersbosch 19, Belgium
+32 483 73 84 95
Personal data we process
Comfort Floors bvba processes your personal data because you use our services and/or because you provide them to us yourself.
Below is an overview of the personal data we process:
- First and last name
- Phone number
- E-mail address
- IP address
- Location data
- Data about your activities on our website
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@comfort.expertmedia.be and we will delete this information.
For what purpose and on what basis we process personal data
Comfort Floors bvba processes your personal data for the following purposes:
- Calling or emailing you if necessary to perform our services
- Informing you of changes to our services and products
How long we keep personal data
Comfort Floors bvba stores your personal data no longer than strictly necessary to realize the purposes for which your data are collected.
All data will be kept for a maximum of 2 years.
Sharing personal data with third parties
Comfort Floors bvba provides only to third parties and only if necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Comfort Floors bvba uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Comfort Floors bvba uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer tailored content and advertisements.
On your first visit to our website, we have already informed you about these cookies and asked your permission to place them.
You can opt out of cookies by setting your Internet browser to no longer store cookies. In addition, you can also delete any information previously stored through your browser settings.
For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Cookies are also set on this website by third parties. These include, for example, advertisers and/or the social media companies. Below is an overview:
Cookie: Googly Analytics
Name: _utma
Function: Analytical cookie that measures website traffic
Retention period: 2 years
View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Comfort Floors bvba and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organization named by you.
You may send a request to access, correct, delete, data transfer of your personal data or request the revocation of your consent or objection to the processing of your personal data to info@comfort.expertmedia.be.
To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport) and passport number. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
Comfort Floors bvba would also like to inform you that you have the possibility to file a complaint with the national supervisory authority, the Data Protection Authority (GBA). You can do so via the following link: https://www.gegevensbeschermingsautoriteit.be/verzoek-klacht-indienen
How we secure personal data
Comfort Floors bvba takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data are not properly secured or there are indications of abuse, please contact our customer service or via info@comfort.expertmedia.be. Comfort Floors bvba has taken the following measures to secure your personal data:
- TLS (formerly SSL) We send your data over a secure Internet connection. You can tell this by the address bar 'https' and the padlock in the address bar.